Returns & Exchanges
At MoveekBuddy, we want you to love your fashion finds, which is why we offer a hassle-free 30-day return policy for all unworn items with original tags. If your fit isn't perfect, our streamlined process ensures you get your refund or exchange as quickly as possible.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Items
Place the items in their original packaging, ensuring all labels and tags are still attached and the garments are in original condition.
Ship It Back
Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing